Frequently Asked Questions - Purchasing
Current lead time for bikes is shown in the shop at time of purchase.
The price for the YikeBike depends from your country of residence and currency exchange.
Check our YikeBike Shop for an updated price for your YikeBike.
The prices quoted on our YikeBike Shop are exclusive of taxes and duties. Once you order via our online shop you will be charged for your YikeBike, any accessories you may want and shipping. Taxes and duty charges on import in your country of shipping are paid directly to the courier company prior to custom clearance of your YikeBike.
YikeBike has arranged a fully service agency for your YikeBike in Europe and New Zealand. All servicing is handled via courier, and the courier fee is included for all warranty service.
For more on the cost of a YikeBike see this blog post.
The YikeBike is currently being shipped to over 165 countries. To find out if we are selling in your country please sign up to our online shop YikeBike Shop.
The reason we are not selling in all countries is that we expect to give a very high level of service and it is not possible to do that everywhere at once.
Click here to book a test ride on the Yikebike.
YikeBike understands and empathizes with internet/email users personal privacy concerns.
We would like to state our policy:
- Under no circumstances will we sell, rent or give your private information including name, address, email to third parties.
- We collect name and address information solely for the purpose of the delivery of goods.
- Occasionally we email previous customers special event invitations which we think they may be interested in. On each of these communications, we provide a means by which the recipient may choose to never receive these emails again.
- Individual users are not identified in Website statistics. These statistics are used to improve the site and monitor traffic.
- If you would like to view, modify or delete the information that we hold on you as a user of this website or customer, write to us through our contact us form and we will be happy to co-operate.
YikeBike team!
Yes, it is totally refundable up to the day you confirm your purchase. All customers that have paid a deposit will receive an automatic credit on their online account. To find out more details about your online account please contact us directly.
